Before you start: plan and domain choice
Custom domains for MailerLite sites are a paid feature. The help article says connecting a custom domain to your site is available on the Comfort and Power plans. Without one, landing pages publish on an automatically generated subscribepage.io address. [1] MailerLite renamed its paid plans in 2026: Growing Business became Comfort and Advanced became Power, and existing accounts move to the new names at their next renewal or plan change. [3]
On the pricing page on the date above, Comfort for 500 subscribers was listed at $12 a month billed monthly, or $10.80 a month billed yearly; Power for the same list size was $25 a month, or $22.50 billed yearly. The Comfort plan caps landing pages and websites at 10 combined. [2] [3]
| Your situation | Connect | Why |
|---|---|---|
| No website on the domain yet | Root domain (yourdomain.com) | MailerLite can serve the root directly [1] |
| A website already lives on the root | Subdomain (go.yourdomain.com or join.yourdomain.com) | A root domain cannot be connected to more than one page [1] |
| You want www.yourdomain.com | Only if nothing else uses the root | MailerLite warns a www subdomain might override content on an existing domain [1] |
| Several landing pages | One subdomain per page or site | A subdomain you assign becomes linked to that page and cannot be used for other sites [1] |
The exact records MailerLite asks for
Add the domain in Account settings, then Domains, then Add domain under Sites, and click Manage DNS. MailerLite offers an Automatic tab that logs in to supported DNS hosts and creates the records for you. Use the manual records below when that tab is missing or you want control. [1]
Entering the records at Namecheap
At Namecheap, records live under Domain List, Manage, Advanced DNS, Host Records. Namecheap's default TTL is 30 minutes, so resolvers can keep showing an old value for up to 30 minutes after a change. [5] Namecheap's ALIAS article lists A, AAAA, CNAME and URL Redirect records on the same host as conflicts, so clear out an existing parking page or redirect on @ before adding MailerLite's A record. [6]
- For a root domain: delete any URL Redirect or parking record on @, add an A record with host @ and value 35.204.112.174, and add a TXT record with host @ and the verification value. [1] [6]
- Delete any AAAA record on @ that points to another server. MailerLite says it blocks SSL. [1]
- If you want www to load too, add a CNAME with host www and value pages.mailerlite.com. [1]
- For a subdomain: add one CNAME, host go (or your chosen label), value pages.mailerlite.com. Leave the root's records alone. [1]
- Keep MX, SPF and DKIM records as they are. Website records and mail records are separate entries on the same domain. [5]
- Back in MailerLite, click Check DNS records, or Verify domain under Manage DNS. [1]
Timing: verification, SSL and going live
MailerLite says DNS changes may take up to 24 hours to propagate depending on the provider, and the domain status changes to Active when the check succeeds. SSL then starts automatically once the A or CNAME record is approved, and the SSL column shows progress; full activation may take a few hours. [1]
Only an Active domain with SSL enabled can be attached to a page. Open the site's Overview, Edit Settings, and change the Landing Page URL dropdown from the subscribepage.io address to your domain, then save. [1] A realistic plan is to set up DNS the day before a launch rather than the morning of it.
www, redirects and canonical addresses
Ticking the option to redirect www traffic and adding the www CNAME makes the site load on both yourdomain.com and www.yourdomain.com. MailerLite says it does not set up 301 redirects or canonical tags, and suggests creating a 301 redirect with your DNS provider if you want www to point permanently at the main domain. [1]
At Namecheap that means a URL Redirect record on www set to Permanent (301), which replaces the www CNAME because the two conflict on the same host. Namecheap says redirecting over HTTPS is only possible to a different destination domain, so test the result in a browser before you print the address anywhere. Our root vs www guide covers the trade-offs. [7]
If you cancel or downgrade
MailerLite says canceling a subscription removes access to custom domains, and any existing custom domains need to be disconnected or removed from landing pages and websites before the cancellation can start. Sites stay hosted on the default MailerLite URL. Previously set DNS records remain valid and can be reused if you upgrade to Comfort or Power again. [4]
Before canceling, change any printed links, QR codes or ad destinations that use the custom domain. Pages that move back to a subscribepage.io address will not be reachable at your domain until you reconnect it.
Troubleshooting checklist
- Status not Active after 24 hours: compare the records character by character with the MailerLite screen; some hosts want the bare host (www) rather than the full name. [1]
- SSL stuck: look for an AAAA record on the same name pointing elsewhere and delete it. [1]
- Domain rejected as already in use: connect a subdomain instead. [1]
- Want one domain on two pages: not possible; give each page its own subdomain. [1]
- Free plan account: the feature requires Comfort or Power. [1]
Questions before you decide
Which MailerLite plans allow a custom domain for sites?
MailerLite's help article says connecting a custom domain to your site is a paid feature on the Comfort and Power plans. Comfort and Power are the 2026 names for the former Growing Business and Advanced plans.
What records does MailerLite need for a subdomain?
Only a CNAME record: the subdomain as the name and pages.mailerlite.com as the value. The A record and TXT record are for connecting a root domain.
Why is my MailerLite SSL stuck on 'Enabling SSL'?
MailerLite says that if SSL has not been enabled after several hours, check for an AAAA record on the domain pointing to another server. That record prevents SSL and must be removed.
Does MailerLite redirect www to my root domain?
Not as a 301. Its article says ticking the www option and adding the CNAME makes the site load on both names, but MailerLite does not set up 301 redirects or canonical tags; create the redirect with your DNS provider.
What happens to my domain if I cancel the paid plan?
MailerLite says canceling removes access to custom domains, and existing custom domains must be disconnected from landing pages and websites before the cancellation can go through. Sites stay on the default MailerLite URL, and old DNS records can be reused if you upgrade again.
Sources & verification
Product details and prices can change. Check the linked provider before buying.
- MailerLite Help: How to add a custom domain to landing pages and websites Accessed 30 Oct 2026
- MailerLite: Pricing Accessed 30 Oct 2026
- MailerLite Help: Paid plans update FAQ Accessed 30 Oct 2026
- MailerLite Help: Cancel my subscription Accessed 30 Oct 2026
- Namecheap Knowledgebase: How do I set up host records for a domain? Accessed 30 Oct 2026
- Namecheap Knowledgebase: How to create an ALIAS record Accessed 30 Oct 2026
- Namecheap Knowledgebase: How to set up a URL redirect for a domain Accessed 30 Oct 2026
Sources link directly to providers. Product buttons may use separately labeled affiliate links. Read our disclosure.